Privacy Notice

This Privacy Notice explains how LUVI Accountancy collects, uses, stores, and protects your personal data, your rights regarding that data, and how to contact us.

OUR CONTACT INFORMATION

(DATA CONTROLLER)

LUVI Accountancy Ltd
100 Firhill Road, London SE6 3SF

📧 Email:info@luviaccountancy.co.uk
📞 Telephone: 02037808494
🌐 Website:www.luviaccountancy.co.uk

What We Do With Your Personal Data

We process personal data only for the purposes for which it is collected. These purposes may include:

  • Providing accounting, bookkeeping, payroll, VAT, taxation and business advisory services.

  • Managing client relationships and fulfilling contractual obligations.

  • Verifying identity and complying with Anti-Money Laundering (AML) regulations.

  • Communicating with clients regarding services, appointments, and support.

  • Meeting legal, regulatory, and professional obligations.

  • Sending relevant business updates, newsletters, or marketing communications where we have your consent or another lawful basis.

What Personal Data Do We Collect?

The personal data we collect depends on the nature of our relationship with you.

Website Visitors

If you visit our website, you may provide limited information through contact forms. In addition, your browser may automatically provide:

  • IP address

  • Browser type and settings

  • Device and operating system information

  • Date and time of website access

  • Pages visited and referring website information

Clients and Prospective Clients

To provide our services, we may collect:

  • Name and contact details

  • Residential and business address

  • Email address and telephone number

  • Date of birth

  • National Insurance number

  • Tax reference numbers

  • Identification documents

  • Financial and accounting records

  • Employment and payroll information

  • Bank details

  • Information required for compliance with AML regulations

How Do We Look After Personal Data?

We are committed to protecting your personal information.

We:

  • Collect only the information necessary for the services we provide.

  • Store information securely using appropriate technical and organisational measures.

  • Restrict access to authorised personnel only.

  • Protect data against unauthorised access, disclosure, loss, misuse, alteration, or destruction.

  • Retain records only for as long as required by law, regulation, or legitimate business purposes.

  • Regularly review our data protection procedures.

Where personal data is retained for legal, statistical, or historical purposes, appropriate safeguards are implemented.

Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

  • Performance of a contract.

  • Compliance with a legal obligation.

  • Legitimate business interests.

  • Consent, where required.

  • Establishment, exercise, or defence of legal claims.

Sharing Your Personal Data

We will never sell your personal data.

We may share information where necessary with:

  • HM Revenue & Customs (HMRC)

  • Companies House

  • Professional and regulatory bodies

  • Anti-Money Laundering verification providers

  • Cloud software providers used to deliver our services

  • Legal and professional advisers

  • Government authorities where required by law

All third parties are required to maintain appropriate security and confidentiality standards.

How Can You Access Your Personal Data?

Under UK data protection legislation, you have the right to:

  • Access your personal data.

  • Request correction of inaccurate information.

  • Request deletion of personal data where applicable.

  • Restrict or object to processing.

  • Request the transfer of your data to another provider.

  • Withdraw consent at any time where processing is based on consent.

  • Lodge a complaint with the Information Commissioner's Office (ICO).

To exercise any of these rights, please contact us using the details above.

Data Retention

We retain personal data only for as long as necessary to:

  • Provide services to our clients.

  • Meet legal and regulatory obligations.

  • Resolve disputes.

  • Enforce agreements.

Retention periods may vary depending on the type of information and legal requirements.

OUR DATA PROTECTION CONTACT

For privacy-related enquiries, please contact:

Vithushan Manimaran
📧 Email:info@luviaccountancy.co.uk
📞 Telephone: 02037808494

OUR SUPERVISORY AUTHORITY

If you are dissatisfied with how we process your personal information, you have the right to lodge a complaint with:

Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
United Kingdom

📧 casework@ico.org.uk
📞 0303 123 1113
🌐 www.ico.org.uk